FPT IS and EY Turn Carrier Modernization into a Delivery Model

Insurers are modernizing by layering services and software around legacy cores, reducing migration risk while accelerating claims, policy, and workflow change.

Updated

What is this trend?

Carrier modernization is shifting from risky rip-and-replace projects to services-plus-software delivery models that wrap legacy cores with APIs, workflow engines, and no-code platforms.

  • Modernization is being sold as a delivery model, not just software.
  • APIs and workflow layers let carriers modernize claims, policy, and billing in stages.
  • EY, FPT IS, and similar partners reduce migration risk by pairing implementation with platforms.
  • Legacy cores stay in place longer while value moves to integration and orchestration.
  • Vendors that combine software, services, and AI automation are gaining the edge.

What’s the latest?

How it developed

  1. Governance Becomes a Sellable Feature, Consent Breaks UBI Discounts, and API Overlays Win Modernization Budgets
    • API-Led Overlays Replace Rip-and-Replace Modernization

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