How can AI token use align with business value?

Sagnik Nandy

Chief Technology Officer · Docusign

Measure ROI

Sagnik Nandy says it's always important to measure ROI, saying his team will spend as much as needed as long as they can show value, since the goal isn't to spend but to get value.

The answer starts at 35:44.

Sam Pierson

Chief Technology Officer · Qlik

Link to Productivity

Sam Pierson says organizations should tie token spend to downstream productivity, since anyone deploying capital wants to see what productivity results from investing X in tokens.

Dr. Justin Ubert

Division Chief (Component CISO) · U.S. Department Of Transportation

Holistic ROI Alignment

Dr. Justin Ubert says organizations should think holistically about AI token usage, asking what the mission, organizational value, and ROI are, alongside security and data factors.

Jacob Thomas

Manager of Information Security · Texas Children'S Hospital

Sandbox and Measure

Jacob Thomas says the way to ensure AI token usage aligns with business value is to sandbox the environment first, then check whether it meets specific metrics and delivers ROI.

Pete Johnson

Field CTO, Artificial Intelligence · MongoDB

Tie to Performance Metrics

Pete Johnson says to tie AI use to existing performance metrics—the ones already used to bonus and evaluate employees—because if AI changes those metrics in their workflow, that lets you measure ROI.