EV demand surges as fuel costs soar, but charging woes and profit pitfalls cloud the road ahead

Driivz Blog ↗

The gist

Soaring fuel prices are electrifying demand for used EVs, but unreliable charging and elusive profits threaten to put the brakes on the boom.

What to know

  • Used EV searches jumped 26% in the US and 78% in the UK by early 2026, as home charging slashes per-mile costs by up to 67% compared to petrol.
  • Public charging remains a headache—opaque pricing, unreliable access, and payment friction are driving down driver satisfaction despite network expansion.
  • Massive charging rollouts by BYD and others haven't solved the profit puzzle, with UK operators posting multi-million-pound losses as grid and utilization challenges mount.

Cost-Driven EV Surge

Surging fuel prices and a flood of lease returns are fueling a used EV boom, but higher sticker prices and persistent public charging costs keep total affordability out of reach for many.

By early 2026, soaring fuel prices—reaching $4.14 per gallon in the US and 159.6p per litre in the UK—have catalyzed a marked shift in consumer behavior toward used electric vehicles (EVs). This surge is evident in a 26% increase in used EV searches on Cars.com and a 78% rise in the UK between March and May, as drivers prioritize operating cost savings over environmental concerns. Despite used EVs commanding higher upfront prices than petrol cars, their lower running and maintenance costs, estimated to save owners $1,000 to $3,000 annually depending on electricity rates and mileage, are making EV ownership increasingly attractive, especially for those with home charging access where costs are up to 67% cheaper per mile than petrol equivalents.

The used EV market is poised for further expansion as the influx of 2023 lease returns is expected to increase supply and potentially moderate prices, although rising demand has already pushed used EVs to become 3% more expensive than petrol equivalents by Q2 2026. This dynamic underscores a critical transitional phase where economic incentives are reshaping the market, yet affordability remains a barrier. Concurrently, public charging costs—still 15% higher per mile than petrol—pose challenges for drivers without home charging, highlighting infrastructure gaps that temper the pace of adoption despite growing consumer interest.

Financial apprehensions around EV purchase, maintenance, and financing options have intensified, with 41% of UK respondents expressing concerns in Q1 2026, compounded by policy uncertainties such as the proposed pay-per-mile tax and ambiguous government incentives. These factors have led some businesses to hesitate in fleet electrification despite a 139% year-on-year rise in EV rentals, which Europcar Mobility Group UK cites as a practical pathway for gaining operational confidence. This juxtaposition of rising economic incentives and policy-driven hesitancy illustrates the complex landscape shaping EV demand beyond mere cost calculations.

Beyond individual savings, the shift to EVs carries broader economic implications by reducing fossil fuel imports and recirculating spending domestically, potentially stimulating job creation and economic resilience. However, challenges remain in facilitating equitable access, as an estimated 38-40% of UK households lack off-street parking, limiting home charging opportunities and thus the full realization of EV cost benefits. Addressing these infrastructural and economic barriers is essential to unlocking the substantial market potential and national energy goals tied to widespread EV adoption.

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Charging Frustrations Deepen

Opaque pricing, unreliable access, and privatized public chargers are eroding driver trust, making seamless user experience a bigger challenge than network size or speed.

By mid-2026, the EV charging industry’s operational focus has shifted from sheer infrastructure expansion to enhancing charger reliability and seamless user experience, as highlighted in the Driivz Annual Report. Charger uptime and network reliability now outrank energy constraints as critical challenges, while operators prioritize seamless authentication and cybersecurity to boost driver satisfaction. However, despite the growing integration of AI for operational optimization, data quality issues and complex system integration continue to limit its effectiveness in delivering a frictionless charging experience.

Public charging infrastructure remains plagued by inconsistent accessibility and opaque pricing, eroding driver trust and satisfaction. Real-world examples, such as Steve Birkett’s $15 per kWh charge at a Hyundai dealership and a Sycamore, Illinois driver’s shocking $671.60 bill due to outdated app pricing, underscore the lack of standardized transparency and real-time data synchronization. Many publicly funded chargers are effectively privatized, with access restricted by business hours or locked gates, often prioritizing service vehicles over public use, which further complicates the user experience and undermines the notion of truly public infrastructure.

Despite rapid growth in public EV charging networks across the U.S. and Europe, driver satisfaction is declining, driven by rising costs, payment friction, and unclear pricing rather than charger availability. The 2025 J.D. Power U.S. EVX Public Charging Study and the FIA European Bureau’s 2025 report emphasize that the main operational challenge for charge point operators (CPOs) is now delivering a seamless, frictionless charging experience. Simplifying pricing models, improving cost communication, and enhancing accessibility are critical priorities, with data-driven management enabling CPOs to balance network expansion, energy costs, and driver satisfaction for sustainable profitability.

User reliance on public charging remains limited, as evidenced by Ipsos’s 2026 UK study showing 90% of EV drivers prefer charging at home, with only 52% expressing satisfaction with public chargers. Key concerns center on cost, charging speed, and reliability, reflecting persistent operational shortcomings that dampen public infrastructure’s appeal. This preference for home charging underscores the urgent need for public networks to evolve beyond mere availability and address the nuanced challenges of cost transparency, speed, and dependable service to truly support widespread EV adoption.

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AI’s Double-Edged Impact

AI-driven optimization is now central to charging network profitability, yet poor data quality and fragmented systems threaten to undermine its potential.

By mid-2026, AI had become indispensable in enhancing the efficiency and profitability of EV charging networks, transitioning from experimental technology to a core operational tool. Companies like Driivz leveraged vast datasets from millions of charging sessions worldwide to power AI-driven solutions including anomaly detection, predictive maintenance, dynamic pricing, and smart energy management, which collectively reduce downtime, optimize revenue, and lower energy costs. This shift reflects a broader industry realization that maximizing charger utilization and ensuring network reliability now trump mere infrastructure expansion, with operators prioritizing seamless authentication and cybersecurity to elevate driver experience and operational uptime.

Despite AI’s growing prominence, full implementation remains challenged by data quality issues and integration complexities, underscoring that technological innovation alone is insufficient without robust data governance and system interoperability. This complexity is amplified by the need to manage over 7 million public charging points globally, where continuous AI analysis is vital to balance energy consumption, pricing strategies, and network operations across thousands of sites. Driivz’s cloud-based platform exemplifies how combining real-world operational data with scalable AI applications can help operators overcome these hurdles to build reliable, profitable charging networks at scale.

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Smart Financing Fuels Growth

Innovative risk-sharing and data-driven deployment are making EV charging viable for property owners, but overcoming 'charge anxiety' now hinges on education and transparent payment systems.

By mid-2026, innovative financing models have emerged as pivotal in scaling EV infrastructure, with companies adopting approaches that fully cover upfront capital and ongoing expenses while aligning incentives between property owners and operators. For instance, one model involves the operator owning the charging assets and assuming utilization risk—meaning they only get paid when EVs are charged—thereby eliminating out-of-pocket costs for property owners and incentivizing optimal charger availability and pricing to enhance tenant experience. This alignment is further strengthened by sharing upside profits with property owners after recouping investments, fostering collaborative growth and long-term partnerships.

Strategic infrastructure deployment increasingly relies on granular, data-driven planning that tailors charger quantity and type to local EV penetration and actual vehicle usage patterns. For example, smaller buildings in high EV adoption areas may require numerous chargers, whereas larger buildings in low-penetration zones justify fewer installations. This nuanced approach avoids overbuilding and unnecessary investment in costly DC fast chargers when typical driving distances—often around 50 miles per week—can be served by Level 2 stations, which older building electrical systems can often support with manageable upgrades.

Overcoming range anxiety has evolved into addressing 'charge anxiety,' a challenge tackled through targeted deployment of reliable, accessible charging stations coupled with transparent pricing and frictionless payment systems. Educating stakeholders on real-world vehicle usage dispels outdated fears and supports more efficient infrastructure planning, while securing grants such as DOE funding has been instrumental in accelerating installations for both user departments and customer-facing needs. These combined strategies ensure that EV drivers experience seamless charging, which is critical to broader adoption.

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Mega Hubs, Mini Profits

BYD and others are racing to build massive charging hubs, yet high costs, low utilization, and home charging dominance are pushing the UK toward cheaper kerbside solutions instead.

BYD is spearheading a massive expansion of megawatt charging infrastructure, targeting 15,000 units across China and 3,000 across Europe, including the UK, by the end of 2026. This aggressive rollout aims to meet the surging demand driven in part by longer EV road trips, which now average over 850 miles, particularly to national parks and recreational destinations. Companies like ChargePoint Holdings are capitalizing on this trend by deploying advanced fast-charging solutions and encouraging businesses to adopt branded stations to enhance customer engagement and visibility, highlighting a strategic alignment of infrastructure growth with evolving travel patterns.

Despite rapid infrastructure growth, charge point operators face daunting operational and financial hurdles. Integrating high-capacity chargers into existing grids presents significant challenges, while the economic viability of large EV charging hubs remains elusive. In the UK, although hubs grew by 15.2% in the first half of 2026 to 1,034 locations with 13,711 chargers, none of the major providers—Gridserve, Fastned, Osprey, or Instavolt—have reported profitability, with losses ranging from £6 million to £82 million. The high capital costs, scarce grid connections, and lengthy planning processes, coupled with the reality that average car journeys are just eight miles, limit hub usage primarily to occasional long-distance travelers.

The UK market’s unique characteristics further complicate profitability prospects for public charging hubs. Approximately two-thirds of households have off-street parking, enabling low-cost home charging at around 7p per kWh—less than 10% of public hub rates—thereby shrinking the potential customer base for expensive public infrastructure. This dynamic has shifted government focus toward kerbside charging solutions, which grew 18% in H1 2026 to nearly 40,000 on-street sockets. These kerbside chargers offer slower, cheaper, and easier-to-install alternatives to multi-million-pound hubs, reflecting a pragmatic response to the limited demand and high costs associated with large-scale charging stations.

Optimism among chargepoint operators about future profitability may be overly sanguine, partly due to miscalculations about market evolution. Some executives, such as a major operator’s CEO, appear to assume that all 30 million-plus petrol and diesel vehicles will be off the road by 2035, a scenario that likely inflates demand forecasts and corporate outlooks. Nevertheless, these companies continue to attract investment from environmentally focused financiers, banking on the long-term transition to electrification despite persistent short-term losses and structural challenges in scaling economically viable charging infrastructure.

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