How can marketers use AI in content without losing authenticity?

All agree AI should support, not replace, human creativity and brand identity, though they differ on whether to use AI mainly for ideation, efficiency, quality control, or personalization.

6 answers

Answers

  • Kieran Flanagan

    SVP, Agentic GTM & Systems · Hubspot

    Use AI for ideation only

    Kieran Flanagan says AI's best use is as a quick ideation machine and sparring partner, never to create content, because he won't outsource his taste or thinking to AI.

    Marketing Against the Grain · Watch on YouTube
  • Daniel Murray

    Founder and Creator · The Marketing Millennials

    Offload tedious tasks

    Daniel Murray says marketers can offload tedious, repetitive tasks to agents so they can focus on work they want to do, such as creativity or analyzing numbers, and be more strategic.

    The answer starts at 31:17.

    The Marketing Millennials · Listen on Apple Podcasts
  • Paul Roehrig

    Chief Strategy and Marketing Officer · Ascendion

    Keep story human‑led

    Paul Roehrig says the essential story has to be human-led, while AI can enable "enhanced" marketers and help teams iterate faster.

    FINITE B2B Marketing · Watch on YouTube
  • Ryan Gavin

    Chief Marketing Officer · Slack

    Audit with AI grading

    Ryan Gavin says his team must use AI tools like Gemini or ChatGPT to grade content before sending it to him, since they can help judge quality and uncover places to refine.

    The Marketing Millennials · The Marketing Millennials · Listen at 44:05
  • Dawn Dawson

    Chief Marketing Officer · Mortgage Solutions Financial

    Create one‑to‑one experiences

    Dawn Dawson says to create experiences, letting AI and technology help create true experiences but keeping them one-to-one as much as possible, because as AI increases efficiency it isolates people more and they need human connection.

    Chrisman Commentary · Watch on YouTube
  • Rachel Thornton

    CMO, Enterprise · Adobe

    Align with brand promise

    Rachel Thornton argues marketers must first define their brand promise and identity, then use AI to scale it, so the brand doesn't show up by chance.

    The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX · The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX · Listen at 21:16

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