What principle is key when designing AI for expert decisions?

Tamar Yehoshua

Chief Product and AI Officer · Atlassian

Focus on the Customer

Tamar Yehoshua says to focus on the customer and what they can get out of it, because you have to figure out what actually works for your customers rather than believe everything you read on X.

Josh Elman

Director of Product Management · Apple

Empower People

Josh Elman says the aim should be to empower people to do their jobs better, since automating easier tasks helps them move to higher-order thinking.

The answer starts at 30:45.

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Jonathan Evens

Product Lead · Google Deepmind

Build Trust

Jonathan Evens says trust is a key element when introducing AI features, leaning on historical context because he doesn't think things have changed as much as we think.

Sergei Sorokin

Co-Founder & CEO · Highlight

Keep Humans in Control

Sergei Sorokin says building interfaces and patterns that help people feel and actually be in control is important, since being in control is ultimately how you win and succeed; he cites a generous undo as a trust builder.

Ravi Mehta

Angel Investor · Traveljoy

Design for the Human

Ravi Mehta says a really important principle when designing software is to design for the human, not the AI, asking what the person brings and what gaps they need filled.