Which skill matters most for PMs as AI speeds development?
Most answers emphasize human judgment, user empathy, and customer focus as essential skills for PMs in the AI era, while a few highlight rapid prototyping, communication, and hands-on experimentation.
17 answers
Answers


Sam Stephenson
Founder · Granola
Knowing what to build
Sam Stephenson says the hard part is knowing what to make, since making things is now so easy; that thinking needs space, not constant grinding.
Peter Yang · Watch on YouTube

Elias Lieberich
Founder & Product Leadership Coach · Product Matters
Judgment
Elias Lieberich says judgment is the key skill, since AI tools help build and analyze, but human judgment decides which of the 50 prototypes to move forward.
Mind the Product · Watch on YouTube
Ravi Mehta
Angel Investor · Traveljoy
Judgment
Ravi Mehta says judgment — alongside craft and empathy for the person on the other side of the screen — because AI didn't take the PM job, it exposed the work PMs should have been doing all along.
Ravi on Product · Ravi on Product · Read

Geoff Charles
CPO · Ramp
Taste making
Geoff Charles says the taste maker role is arguably among the most important for PMs, holding the steering wheel and the bar for great taste, doing what AI cannot.
Lenny's Podcast · Watch on YouTube
Jonathan Evens
Product Lead · Google Deepmind
User empathy
Jonathan Evens says user empathy, focusing on deep user problems and starting with the problem, is essential for AI product or feature PMs.
Mind the Product · Watch on YouTube

Ben Celebicic
Chief Product and Technology Officer (CPTO) · Hinge
Rapid prototyping
Ben Celebicic says rapid prototyping is the big gain: without engineering support he can build something close to the final product, put it in users' hands, and quickly learn whether it's worth building.
Product School · Watch on YouTube

Lars Grønnegaard Hansen
CPO and Co-Founder · Dreamdata
Listening to sales calls
Lars Grønnegaard Hansen says listening to sales calls is the practice he should have mentioned first, and AI makes it scalable—PMs can mine transcribed calls to learn what customers ask for.
The answer starts at 38:07.
Attributed - A podcast by Dreamdata · Listen on Apple Podcasts

Tara Seshan
Member of Product Staff · Openai
Elevating ambition
Tara Seshan says that part of a PM's job now is to elevate everyone's ambitions, asking whether the possibility ceiling is meaningfully higher or the work could be done faster, which she calls a huge part of the product management role.
Lenny's Podcast · Watch on YouTube

Jeff Chow
Chief Product and Technology Officer · Miro
Communication
Jeff Chow says the skill of a product leader is communicating, and that product teams should use prototyping as a tool, not a tax, and use it in the right way.
LaunchPod · LaunchPod · Listen at 10:58

Sachin Rekhi
Course Creator · Reforge
Market research
Sachin Rekhi points to market research, saying AI is good at it and he built skills around it, such as a weekly competitor pricing report.
Reforge · Watch on YouTube

Hilary Gridley
Founder
Using AI daily
Hilary Gridley says the most important thing is to use AI a little bit every single day, because there is an activation-energy hump of just sitting down and doing it.
Worklife with Adam Grant · Worklife with Adam Grant · Listen at 50:39

Srinivasan Raghavan
Chief Product Officer · Freshworks
Customer focus
Srinivasan Raghavan answers customer focus, saying AI lets builders understand what users need and what customers would love to use, and his team synthesizes customer conversations to decide what to build.
DataCamp · Watch on YouTube

Oji Udezue
Author · Productmind
Judgment
Oji Udezue says the scarce skill is judgment—saying this one and not that one, which he calls Taste at Speed—because PMs cannot prompt or hire an agent to hold it and must own it.
Product Growth · Product Growth · Read

Mina Doroudi
Principal Product Manager · Microsoft
Innovation
Mina Doroudi says that if only one of innovation, design and passion matters, it is mainly innovation, because she is trying to put candidates on the bleeding edge and see how they react into unknown territories.
Exponent · Watch on YouTube
Todd Olson
CEO / Founder · Pendo.Io
Experimentation
Todd Olson says experimentation is one of the big soft skills, because people who try many things are in a heyday and teams still need a lot of experimentation.
DataCamp · Watch on YouTube
Faith Forster
Chief Maker · Discoveree For Product Leaders & Managers
Working alongside customers
Faith Forster says PMs should work alongside customers, watching how they use the product, because AI makes shipping easier and shifts the definition of done to adoption.
Mind the Product · Watch on YouTube

Dianne Na Penn
Head of Product Management, Research · Anthropic
Hands-on building
Dianne Na Penn says product leaders must be hands-on themselves, spending time actually shipping with the technology and sweating the details alongside their teams, because people can't see what a good AI product looks like unless they've built one themselves.
Lenny's Podcast: Product | Growth | Career · Lenny's Podcast: Product | Growth | Career · Listen at 50:32
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