Which skill matters most for PMs as AI speeds development?

Most answers emphasize human judgment, user empathy, and customer focus as essential skills for PMs in the AI era, while a few highlight rapid prototyping, communication, and hands-on experimentation.

17 answers

Answers

  • Sam Stephenson

    Founder · Granola

    Knowing what to build

    Sam Stephenson says the hard part is knowing what to make, since making things is now so easy; that thinking needs space, not constant grinding.

    Peter Yang · Watch on YouTube
  • Elias Lieberich

    Founder & Product Leadership Coach · Product Matters

    Judgment

    Elias Lieberich says judgment is the key skill, since AI tools help build and analyze, but human judgment decides which of the 50 prototypes to move forward.

    Mind the Product · Watch on YouTube
  • Ravi Mehta

    Angel Investor · Traveljoy

    Judgment

    Ravi Mehta says judgment — alongside craft and empathy for the person on the other side of the screen — because AI didn't take the PM job, it exposed the work PMs should have been doing all along.

    Ravi on Product · Ravi on Product · Read
  • Geoff Charles

    CPO · Ramp

    Taste making

    Geoff Charles says the taste maker role is arguably among the most important for PMs, holding the steering wheel and the bar for great taste, doing what AI cannot.

    Lenny's Podcast · Watch on YouTube
  • Jonathan Evens

    Product Lead · Google Deepmind

    User empathy

    Jonathan Evens says user empathy, focusing on deep user problems and starting with the problem, is essential for AI product or feature PMs.

    Mind the Product · Watch on YouTube
  • Ben Celebicic

    Chief Product and Technology Officer (CPTO) · Hinge

    Rapid prototyping

    Ben Celebicic says rapid prototyping is the big gain: without engineering support he can build something close to the final product, put it in users' hands, and quickly learn whether it's worth building.

    Product School · Watch on YouTube
  • Lars Grønnegaard Hansen

    CPO and Co-Founder · Dreamdata

    Listening to sales calls

    Lars Grønnegaard Hansen says listening to sales calls is the practice he should have mentioned first, and AI makes it scalable—PMs can mine transcribed calls to learn what customers ask for.

    The answer starts at 38:07.

    Attributed - A podcast by Dreamdata · Listen on Apple Podcasts
  • Tara Seshan

    Member of Product Staff · Openai

    Elevating ambition

    Tara Seshan says that part of a PM's job now is to elevate everyone's ambitions, asking whether the possibility ceiling is meaningfully higher or the work could be done faster, which she calls a huge part of the product management role.

    Lenny's Podcast · Watch on YouTube
  • Jeff Chow

    Chief Product and Technology Officer · Miro

    Communication

    Jeff Chow says the skill of a product leader is communicating, and that product teams should use prototyping as a tool, not a tax, and use it in the right way.

    LaunchPod · LaunchPod · Listen at 10:58
  • Sachin Rekhi

    Course Creator · Reforge

    Market research

    Sachin Rekhi points to market research, saying AI is good at it and he built skills around it, such as a weekly competitor pricing report.

    Reforge · Watch on YouTube
  • Hilary Gridley

    Founder

    Using AI daily

    Hilary Gridley says the most important thing is to use AI a little bit every single day, because there is an activation-energy hump of just sitting down and doing it.

    Worklife with Adam Grant · Worklife with Adam Grant · Listen at 50:39
  • Srinivasan Raghavan

    Chief Product Officer · Freshworks

    Customer focus

    Srinivasan Raghavan answers customer focus, saying AI lets builders understand what users need and what customers would love to use, and his team synthesizes customer conversations to decide what to build.

    DataCamp · Watch on YouTube
  • Oji Udezue

    Author · Productmind

    Judgment

    Oji Udezue says the scarce skill is judgment—saying this one and not that one, which he calls Taste at Speed—because PMs cannot prompt or hire an agent to hold it and must own it.

    Product Growth · Product Growth · Read
  • Mina Doroudi

    Principal Product Manager · Microsoft

    Innovation

    Mina Doroudi says that if only one of innovation, design and passion matters, it is mainly innovation, because she is trying to put candidates on the bleeding edge and see how they react into unknown territories.

    Exponent · Watch on YouTube
  • Todd Olson

    CEO / Founder · Pendo.Io

    Experimentation

    Todd Olson says experimentation is one of the big soft skills, because people who try many things are in a heyday and teams still need a lot of experimentation.

    DataCamp · Watch on YouTube
  • Faith Forster

    Chief Maker · Discoveree For Product Leaders & Managers

    Working alongside customers

    Faith Forster says PMs should work alongside customers, watching how they use the product, because AI makes shipping easier and shifts the definition of done to adoption.

    Mind the Product · Watch on YouTube
  • Dianne Na Penn

    Head of Product Management, Research · Anthropic

    Hands-on building

    Dianne Na Penn says product leaders must be hands-on themselves, spending time actually shipping with the technology and sweating the details alongside their teams, because people can't see what a good AI product looks like unless they've built one themselves.

    Lenny's Podcast: Product | Growth | Career · Lenny's Podcast: Product | Growth | Career · Listen at 50:32

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